With the increasing interest that enterprises show toward remote workforces, unified communications solutions has become the unanimous choice for efficient collaboration on a global level. Right from integrating instant messages, emails, audio and video conferencing, to bringing enterprise teams spread across different departments, facilities, or even different continents together in real-time, UC solutions have endless potential to perfect the collaboration requirements of the increasingly mobile and distributed workforce.
While the business value derived out of a UC system can help organizations save millions of dollars spent on telecommunications, evaluating and implementing an appropriate UC integration strategy can be a daunting task for enterprises in terms of complexity and cost. This has prompted many organizations to provide cloud- and SaaS-based platforms, which are growing in popularity among the SMBs that require ease of customization, and significant ROI.
In addition to the continued growth of cloud for UC over the years, today is the age of artificial intelligence (AI) and automation that can help organizations tackle digital transformation initiatives and choose the customer’s desired communication channel, while improving employee and customer workflows, and scenario planning. Today, organizations are also leveraging AI capabilities coupled with analytics to help them make informed decisions and prepare for future situations with relevant, timely information.
In an effort to help enterprises choose their right UC strategy and solution, we have come up with a list of UC solution providers who have made successful enterprise communication and collaboration a reality. A distinguished panel comprising of CEOs, CIOs, analysts and the editorial board of Enterprise Networking has evaluated and shortlisted the UC solution providers that lead the industry in making enterprise communication seamless and secure.
We present to you Enterprise Networking’s “Top 10 Unified Communications Solution Providers 2017.”